Property Manager (M-7033)

POSITION SUMMARY:   The Property Manager is responsible for the professional management of all assigned retail properties including, but not limited to, tenant relationship management, facility maintenance, vendor management and property accounting/ reporting. The Property Manager is primarily responsible for efficiently managing operational and capital property expenses to drive investment value.  This position will report to the Vice President of Property Management.  

RESPONSIBILITIES:  The responsibilities of this position will vary significantly from day to day and week to week.  

Property Maintenance & Vendor Management 

• Conduct regular property visits as required to ensure the property presents well in the trade area and is operated in a first-class manner and according to company standards. 
• Identify potential repair, maintenance, and capital issues before they become material.  
• Resolve repair & maintenance problems in a timely & effective manner to minimize disruptions to property & tenant operations. 
• Identify opportunities to reduce operational and capital expenses. 
• Develop preferred vendor list based on property and geographic needs. 
• Bid, negotiate, scope, and supervise vendor services and payments for all repairs and maintenance projects. 
• Ensure all properties comply with governmental codes and ordinances as well as loan requirements.  
• Update and maintain property condition reports with respect to roofs, HVAC units, parking lot, etc. 

Capital Project Oversight

• Collaborate with Construction Manager on capital projects including tenant buildout, TI/TA. 

Tenant Relationship Management & Leasing 

• Develop constructive relationships with existing tenants. 
• Respond in a timely manner to tenant requests for repairs and maintenance and promptly address other tenant inquiries, problems, or complaints. 
• Monitor and enforce tenant’s lease compliance to include, but not limited to, collection of COIs, tenant sales (if applicable), tenant financial reports, etc. 
• Negotiate renewals and extensions with existing tenants.  Assist the Leasing Department as needed for new leases. 
• Coordinate move-in for new tenants and move-out inspections for tenants vacating their space. 
• Assist with the preparation of rent commencement letters, delivery notices, etc., for new tenants. 

Property Accounting & Financial Reporting 

• Develop annual property budget and any reforecast. 
• Approve all invoices and code expenses to the appropriate GL codes. 
• Review monthly and year-to-date property financials and prepare variance explanations. 
• Monitor budget vs. actuals vs. underwritten financials monthly. 
• Prioritize the timely collection of accounts receivable balances. 
• Ensure tenant billbacks for utility usage are processed timely and accurately. 
• Review prior year CAM reconciliations prepared by Accounting Department and work with tenants to resolve any discrepancies and collect past due balances in a timely manner. 

Legal & Government & Leasing 

• Work with Legal Department to address any operational, legal or tenant issues that may arise. 
• Develop relationships with applicable local governmental officials to assist with operations. 

REQUIREMENTS: 

• 5+ years of recent retail property management experience handling unanchored & anchored centers in multiple states.  
• Strong verbal & written communication skills both externally & internally and at all levels within the organization. 
• Strong understanding of retail property financials and managing assets to maximize value. 
• Strong understanding of retail leases and vendor contracts & solid negotiation skills. 
• Strong project and vendor management experience with a drive to deliver projects on time and on budget. 
• Excellent time management skills with ability to prioritize, organize & successfully balance multiple tasks & deadlines. 
• Must be able to exhibit initiative and work both independently and in a team environment. 
• Must have a strong work ethic, ability to work in a fast-paced environment and possess a “problem solving” attitude. 
• Proficiency with Microsoft Office software (Excel, Word, Outlook) & some experience with enterprise property accounting software such as MRI or YARDI.  
• Willing and able to travel as required.