Senior Property Manager (M-6980)

POSITION SUMMARY: The Senior Property Manager is responsible for managing and overseeing the day-to-day operations of either a large, complex commercial property or multiple properties within a regional portfolio.

RESPONSIBILITIES:

• Identify property operational and maintenance requirements, ensuring properties are managed to Company brand standards through both strategic oversight and hands-on involvement.
• Lead and develop a qualified team of local, regional, and national service vendors to support property operations; negotiate competitive contracts to ensure best-in-class service levels and pricing.
• Develop and oversee operating and capital expense budgets in support of property business plans and department KPI initiatives.
• Manage property operations in accordance with approved annual budgets and Property Management agreements, directly supporting and mentoring team members in these efforts.
• Oversee the execution of Capital Expenditures projects, including soliciting bids, negotiating contracts, providing on-site coordination, and ensuring financial oversight.
• Ensure compliance with all terms of Property Management agreements while acting as a resource and guide to direct reports in meeting these standards.
• Conduct site inspections to monitor property vendor performance, tenant activity, and maintenance needs; oversee completion of monthly property inspection reports for senior management.
• Monitor and support leasing efforts including facilitating site tours, providing cost estimates, and executing on landlord work project.
• Collaborate with the Tenant Coordinator to facilitate tenant permitting, construction, and opening efforts, ensuring a smooth process for both tenants and internal stakeholders.
• Assist with routine reporting requests from Asset Management and Accounting to support financial and operational reporting packages for Joint Venture Partners and Lenders.
• Foster collaboration by coordinating with internal departments to support cross-department workflows, ensuring alignment with the company’s strategic goals.
• Run point on Property Management due diligence and onboarding efforts for new property acquisitions.
• Manage, mentor, and provide professional development to regional Property Managers, ensuring they are equipped with the tools and knowledge to succeed while balancing property management responsibilities.

SOFT SKILLS/BEHAVIORS:

• Highly organized, with the ability to juggle multiple projects and meet deadlines, all while maintaining a positive attitude.
• Strong leadership qualities, with an ability to inspire and guide a team while executing key property management duties.
• Adaptable to shifting priorities, always keeping the bigger picture in mind.
• Exceptional communicator (both verbal and written), with the ability to assertively manage stakeholders and maintain respectful, collaborative relationships.
• Thoughtful and accountable, with a track record of driving results in high-pressure situations.
• Can-do, flexible attitude; willing to pitch in when needed.
• Polished representative of the Company brand.

QUALIFICATIONS:

• Bachelor’s Degree required.
• At least 7-10 years of relevant experience managing commercial real estate properties; complex, mixed-use or lifestyle center experience preferred.
• Prior experience in a people management/development role strongly preferred.
• Strong knowledge of building systems and materials as well as facilities maintenance protocols.
• Strong analytical skills.
• Proficiency with Microsoft Office.
• Ability to travel as required.